Frequently Asked Questions
Everything you need to know about our premium collection and services.
What is the standard shipping time for orders?
Standard shipping typically takes 3 to 7 business days within the continental United States. Expedited shipping options are available at checkout for faster delivery.
What is your return and exchange policy?
We offer a 30-day return policy for unworn items in their original packaging. Please ensure all tags are attached to be eligible for a full refund or exchange.
How do I determine my correct size?
Each product page features a detailed size guide. We recommend measuring your foot or body and comparing it to our charts, as some styles may run small or large.
Are your leather products ethically sourced?
Yes, we pride ourselves on using high-quality, sustainably sourced materials. Our leather is obtained from reputable tanneries that follow strict environmental and ethical standards.
Can I track my order once it has shipped?
Once your order is processed, you will receive a shipping confirmation email containing a tracking number and a link to monitor your package's progress.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary based on the destination and are calculated at checkout.